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Our Knowledge Base provides support and solutions for top issues, and frequently asked questions. We have HUNDREDS of help topics written to help you use NameBright, most of which are not categorized and can only be found through the search box below!

Why Are There Different Carts? This information might be out of context

NameBright stores a different cart for each linked account you have access to. You are currently seeing a table at the bottom of this Shopping Cart because the system has multiple carts created for you. One per linked account. And we want to make it a little more obvious why your cart might be changing and something you added to your cart yesterday is not in your cart today. Technically it is, just associated with a different linked account. This is specifically done so that you don't add a domain to your cart, then go help someone that you have linked accounts with and accidentally purchase that item in the wrong account.

If you want to view the contents of another shopping cart, you must go to the top-right portion of NameBright and use the drop-down box to jump into another account.

Also note, your cart is private and only view-able by yourself. NameBright does not allow other users to see any of your shopping carts, even if that cart is specific to a linked-account. A Shopping Cart is private and will not be shared with any other user in the system. (Including with the owner of the linked account)

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What are Account Blackwords? This information might be out of context

You can define words or phrases as blackwords in your settings, which will prevent you from purchasing matching domains whether buying individually, in bulk or via the NameBright API. This is especially useful to avoid trademarks, copyrighted brand names or non PG-13 content.

Blackword definitions also support the following simple wild-card matches:

Prefixes ( % )

A "%" symbol after a backlisted word will block domains that begin with the word. For example
”casio%” will prevent you from purchasing CasioSite.com, but not OccasionSite.com.

Suffixes ( % )

A "%" symbol before a backlisted word will block domains that end with the word. For example
”%citi” prevents you from purchasing a domain that ends with "Citi", but not if "Citi" appears elsewhere: You could purchase BigCities.com, but not BigCiti.com

Negative Matches ( - )

A negative match is done with a minus sign "-", blocking certain keywords while allowing longer variations. For example
”Ambien -ambient” will prevent the purchase of GreatAmbienDrug.com, but will not restrict the word "ambient".

Inclusive Matches ( + )

An inclusive match prevents the purchase of domains that contain two or more words. For example
”Amazon +Store +Book” would not prevent buying AmazonRiver.com, but it would prevent AmazonOnlineStore.com which contains both "amazon" and "store".

Combine the above commands to achieve even more powerful results.

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What is Free Multiserver? This information might be out of context

When you license an SSL Certificate it is usually only good to be used on one public server. Virtually every SSL NameBright sells gives you the option to license additional servers for an additional cost.

However, only a few SSL certificates allow you to run the certificate on unlimited servers without additional licensing costs. This is what we have denoted as “Free MultiServer” because the certificate comes with the permissions to run this certificate anywhere you need.

For most certificates that are not marked as “Free MultiServer” – you still can purchase additional licenses when you add the certificate to your cart. If you are not prompted with an option for how many additional servers and this certificate is not marked as “Free MultiServer”, it is one of the few certificates that will not allow use on multiple servers.

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How do I transfer a domain to another registrar

It's a large process, and this is only a rough overview.

1. Purchase and request domain transfer at the new registrar

When you purchase a domain transfer, some of the registrars may let you to keep all the time remaining on your existing registration, plus you may get a FREE 1-year extension. After the payment is processed, the status of the domain at the new registrar will be set to Authorization Required. You will also receive an email from the new registrar containing Transaction ID and Security Code.

2. Request authorization code at current registrar.

Login to your current registrar account and request for 'authorization code request'. You have to turn off the domain protection before you can request authorization code from the current registrar. Following screen shows the link from my current registrar that gave the option to request authorization code.

3. Authorization code received from current registrar.

You'll receive an email from current registrar with Authorization code.

4. Begin the transfer from the new registrar using the authorization code.

Go to the new registrar and begin the transfer process. At this stage, the new registrar will display the Status as "Authorization required" and the Recommended Action as "Authorization - Begin transfer authorization"

Enter the authorization code that was received from the current registrar and complete this process. After this step, the new registrar will display the Status as"Pending Current Registrar approval" and the Recommended Action as "Accept transfer at current registrar"

5. Email Notification from current registrar.

You will get an email from the current registrar confirming your transfer request. You don't need to take any action if you want to accept the transfer. If you wish to cancel the transfer, follow the link from the email.

6. Domain Transfer completed to new registrar

A final confirmation email from new registrar was received approximately 4 days after initiating the transfer at the current registrar. Please note that the current registrar has up to 5 days to release the transfer of the domain.

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API Access

To get started with API Access (for programmatically connecting to NameBright) you must first apply and provide reasoning and what you are looking to do with the API access. API access is private and will not be granted to every user. Secondarily, you will be required to fund your account and have a minimum of 100 USD in your account balance before being allowed to use the API. All charges which are made using the API will come off of your account balance and will not be associated with a credit card in any way. By using the API you agree that any calls made to the API to charge against your account cannot be refunded. (Certain exceptions "may" apply for a refund, you will need to contact NameBright directly to discuss.) When using the API you agree that you will not do more than 30 requests against our system in a 30 second time-frame. If you do so, you will be rate-limited and API access may be revoked if you hit this threshold too often. As a general rule, we ask you space requests out by 1 second, and NameBright might limit your access even if you are too demanding on the system. (For example, hitting NameBright 30 times in a 5 millisecond period is too aggressive.) You also agree that the API will not be used to purchase domain names that are expiring / dropping into general availability. If you attempt to purchase expiring domains, or check their availability during the drop, NameBright will respond with "domain not available" even if the domain might actually be available at that time.

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What Is a Premium Domain? This information might be out of context

A Premium Domain is a domain name that is already owned by someone else. These domains are listed for sale through NameBright.com at fixed prices. This means the owner is willing to sell rights to this domain name for this price. This is a one-time cost to buy rights to the domain, and after you acquire the domain you can renew it at annual yearly costs for under $10.00 per year typically. (Price will depend on the exact extension)

In today's market most quality domain names are taken or used, and the ability to purchase a Premium Domain will help you jumpstart your business or give your business an additional boost.

Premium Domains that are purchased through NameBright will be available for use in your account almost immediately after purchase has been made.

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What is SSL?

SSL stands for Secure Sockets Layer. It is a form of communication over the Internet that provides safe / secure transmissions of data. SSL's are most commonly used in online stores, where online checkouts are used, and/or when private data needs to be protected. To use SSL (from the business end, not the consumer end) you will need to purchase an SSL Certificate. That Certificate will be installed in one or more locations where you plan to protect your customers and their data.

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Please note this is a help popup that was written for a specific section of the NameBright.com website. You are viewing this help topic in the Knowledge Base, and therefore it might not be 100% relevant to what you are looking for or might be a little bit out of context. We have listed this article as it can be related to what you are looking for.

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