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Our Knowledge Base provides support and solutions for top issues, and frequently asked questions. We have HUNDREDS of help topics written to help you use NameBright, most of which are not categorized and can only be found through the search box below!

Why are there different carts? This information might be out of context

NameBright stores a different cart for each linked account you have access to.

To view your shopping cart for another account, use the drop-down at the top of the page to jump into that account.

Your carts are private and cannot be seen by any other user, even if the cart is tied to a linked-account.

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What are Account Blackwords? This information might be out of context

You can define words or phrases as blackwords in your settings, which will prevent you from purchasing matching domains whether buying individually, in bulk or via the NameBright API. This is especially useful to avoid trademarks, copyrighted brand names or non PG-13 content.

Blackword definitions also support the following simple wild-card matches:

Prefixes ( % )

A "%" symbol after a backlisted word will block domains that begin with the word. For example
”casio%” will prevent you from purchasing CasioSite.com, but not OccasionSite.com.

Suffixes ( % )

A "%" symbol before a backlisted word will block domains that end with the word. For example
”%citi” prevents you from purchasing a domain that ends with "Citi", but not if "Citi" appears elsewhere: You could purchase BigCities.com, but not BigCiti.com

Negative Matches ( - )

A negative match is done with a minus sign "-", blocking certain keywords while allowing longer variations. For example
”Ambien -ambient” will prevent the purchase of GreatAmbienDrug.com, but will not restrict the word "ambient".

Inclusive Matches ( + )

An inclusive match prevents the purchase of domains that contain two or more words. For example
”Amazon +Store +Book” would not prevent buying AmazonRiver.com, but it would prevent AmazonOnlineStore.com which contains both "amazon" and "store".

Combine the above commands to achieve even more powerful results.

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How do I transfer a domain to another registrar

It's a large process, and this is only a rough overview.

1. Purchase and request domain transfer at the new registrar

When you purchase a domain transfer, some of the registrars may let you to keep all the time remaining on your existing registration, plus you may get a FREE 1-year extension. After the payment is processed, the status of the domain at the new registrar will be set to Authorization Required. You will also receive an email from the new registrar containing Transaction ID and Security Code.

2. Request authorization code at current registrar.

Login to your current registrar account and request for 'authorization code request'. You have to turn off the domain protection before you can request authorization code from the current registrar. Following screen shows the link from my current registrar that gave the option to request authorization code.

3. Authorization code received from current registrar.

You'll receive an email from current registrar with Authorization code.

4. Begin the transfer from the new registrar using the authorization code.

Go to the new registrar and begin the transfer process. At this stage, the new registrar will display the Status as "Authorization required" and the Recommended Action as "Authorization - Begin transfer authorization"

Enter the authorization code that was received from the current registrar and complete this process. After this step, the new registrar will display the Status as"Pending Current Registrar approval" and the Recommended Action as "Accept transfer at current registrar"

5. Email Notification from current registrar.

You will get an email from the current registrar confirming your transfer request. You don't need to take any action if you want to accept the transfer. If you wish to cancel the transfer, follow the link from the email.

6. Domain Transfer completed to new registrar

A final confirmation email from new registrar was received approximately 4 days after initiating the transfer at the current registrar. Please note that the current registrar has up to 5 days to release the transfer of the domain.

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What is SSL?

SSL stands for Secure Sockets Layer, a form of Internet communication that provides secure transmission of data.

SSL's are commonly used by online stores and services where private data needs to be protected. To use SSL, you will need to purchase an SSL Certificate to install in one or more locations where you plan to protect your customers and their data.

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API Access

NameBright provides an API for advanced users and businesses. The API is a powerful tool to automate registration and configuration for large domain portfolios.

If your API access request is approved, you are expected to understand and follow the terms of use:

• You must fund your account with a minimum balance of 100 to use the API.

• Charges made from API functions will be applied to your funded account balance.

• Charges incurred from API functions are non-refundable.

• Users may not make more than 30 API requests in any 30 second period. Exceeding this may lead to rate-limiting and/or revocation of access.

• Requests should be sent no more frequently than one per second.

• The API will not be used to purchase, or check the availability of, domains that are expiring / dropping into general availability. Responses to this sort of request will always be "domain not available".

• NameBright reserves the right to limit or remove API access at any time.

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What is the DDN?

The Domain Distribution Network (DDN) is a seamless registrar-to-registrar protocol; empowering domain owners, buyers and sellers to easily distribute, purchase and sell domains in the widest possible market via registrars, resellers and marketplaces.

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Please note this is a help popup that was written for a specific section of the NameBright.com website. You are viewing this help topic in the Knowledge Base, and therefore it might not be 100% relevant to what you are looking for or might be a little bit out of context. We have listed this article as it can be related to what you are looking for.

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