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dns nameservers

Our Knowledge Base provides support and solutions for top issues, and frequently asked questions. We have HUNDREDS of help topics written to help you use NameBright, most of which are not categorized and can only be found through the search box below!

Breakdown of DNS Queries by Subdomain or URL Forward This information might be out of context

With an upgraded domain name you can see exactly how many DNS queries are going to each DNS record you have created. (or if you have not created any DNS records, the default records that NameBright serves on your behalf.) This is beneficial if you might have departments in your company that use sub-domains. Or if you use sub-domains for marketing efforts and want to know how much traffic is going to those sub-domains. In general this information is provided so that you can learn more about your domain name and your business.

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Upgraded Domain - Blocking IP Addresses in DNS This information might be out of context

If you have some special circumstance where you know an IP address that you do not even want hitting your network - block the IP Addresses directly at the DNS server! This way the traffic won't ever hit your server. It won't ever hit your network. It won't even hit your firewall.

For example - assume you are getting attacked by a DDOS which is using 10 very heavy servers (which is fairly common), and you know these IP Addresses. However you are having issues because your firewall just is not robust enough to open and close all of these sessions fast enough. This is the ideal application. Once you add those 10 IP Addresses into the blacklist for this domain, your network eventually won't see any of this traffic at all. Because the DNS traffic will then point to a special website we have setup that literally says "access denied". (We will take all requests from these IP Addresses and forward the traffic away from your domain.) All of your other customers won't notice a thing.

Due to database and performance constraints you can only add 100 IP addresses at a time. If you need more than this please contact our sales team to discuss upping this limit to suit your particular needs. When possible, we suggest using CIDR notation as this will allow you to block an entire range of IP Addresses when technically only using 1 of the 100 records.

Note, because DNS queries are cached it can take up to a few hours for all IP Addresses to see the new IP and start hitting that instead of your server. But at least a few hour turnaround is cheaper and easier than the alternative of being down for 24 hours. (and we do not guarantee this to thwart your attacker, but it is a pretty good solution.)

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What is a domain name?

A domain name is an identification string that defines a realm of administrative autonomy, authority, or control on the Internet. Domain names are formed by the rules and procedures of the Domain Name System (DNS). If you are looking to get setup online, a domain name is essentially the building block of creating a website.

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Use categories to group similar domains

If you have multiple domain registrations that should function the same, create a category to manage your domains in bulk. You can then control DNS, host records and even email on the category level and save a lot of time!

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What happens when my domain expires? This information might be out of context

If you do not renew your domain name before it expires, the domain name goes into a status of "Expired". This means your domain name will not function correctly, you will not receive email from the domain (if configured), and if you do not renew the domain shortly, it will go into the final process of being deleted from the registry. If you do not renew your domain name shortly, it will enter a point in the expiration process that is called "Redemption Grace Period", and at that point it will cost a lot more to reactivate the domain name than it does to simply renew it right now for the renewal cost.

Please note most functions on this page still work. You can still update whois information on the domain and configure privacy protection. However, as the domain name is expired you are not able to change other things such as nameservers on the domain, or to change locking for the domain. These functions are restricted at the registry and NameBright does not have control over this.

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What is the NameBright Security Log?

The security log is a place where you can monitor what is happening in your account. There are three severity levels... Information, Warnings and Critical. Security logs do not just provide you information about what is happening with your account, but when you have linked accounts setup (where other users can access your account) this will give you full control to see / know what is happening within your account and what user(s) have taken specific actions.

Informational: This is for your information, typically is not important details. Informational security logs typically are account logins, changing of settings in your account (such as timezone), creation/deletion of categories, creation/deletion of email accounts.

Warnings: Warnings are slightly more important to you than Informational messages. These include Failed login attempts, domains being transferred to other registrars, domains being pushed out of your account, credit card expiration notices, etc.

Critical: Critical messages are those that you should really pay the most attention to. These items include, but are not limited to ownership change of your account, password changes, turning the ability to delete domains on, actual deletion of domains from your account, adding linked accounts, etc.

Every domain has it's own domain history associated with it, so do not look in the account security log for changes to privacy protection, nameservers, host records, etc.

* Please note that not every action in NameBright creates a security log. And NameBright reserves the right to add/delete and change security log information, as well as change the severity levels assigned to each action.

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Please note this is a help popup that was written for a specific section of the NameBright.com website. You are viewing this help topic in the Knowledge Base, and therefore it might not be 100% relevant to what you are looking for or might be a little bit out of context. We have listed this article as it can be related to what you are looking for.

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