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Our Knowledge Base provides support and solutions for top issues, and frequently asked questions. We have HUNDREDS of help topics written to help you use NameBright, most of which are not categorized and can only be found through the search box below!

What is Whois Privacy?

Whois Privacy Protection is a service that most major domain registrars offer to their clients to keep whois information private. When whois privacy is used, a third party essentially becomes the "proxy owner" of the domain name, but forwards communications onto you, the actual owner. If you see text in a domain registration that says something like "Private Registration" or "Privacy Protected", that means the owner of the domain does not want you to be able to see their information. You should still be able to email that owner, but you won't really know who is on the other end of the conversation.

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What Types of Extensions Does NameBright Support?

You can register domain names in virtually every extension with NameBright. You can see the entire list of extensions. NameBright understands the importance of great pricing along with a wide array of product offerings.

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What is Deleted status? This information might be out of context

This domain name has deleted. It is no longer in your account. The domain went through the life-cycle of a domain and became available for anyone to register.

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What is "At-Cost" Registration?

We offer this service at cost, which means we're not making a dime on your domain registrations.

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What is Redemption Grace Period This information might be out of context

After a domain name expires, you have 30 days to renew the domain at the regular domain renewal rate for that extension. If you miss this, you get an additional 30 days to "Redeem" a domain during a period that is called the "Redemption Grace Period." This is sometimes referred to as "RGP" in short. If you do not renew a domain name by the end of Redemption Grace Period, the domain will become available for others to register. If you have domain names that are in Redemption Grace Period this is your last and final chance to recover the domain name.
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When I Transfer a Domain do I Get Another Year of Registration? This information might be out of context

Yes, every time you transfer a domain to NameBright we will add 1 year to the current expiration date of the domain. If the domain name expires on August 13, 2017 and you transfer the domain, the new expiration date will be August 13, 2018 after the transfer has completed to NameBright.

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What is EV? This information might be out of context

Extended Validation (EV) SSL is a more trusted way of identifying the authority of individuals who request SSL certificates. In short, it means that there is more trust that goes into verifying your identity, and therefore allows SSL Certificates to be trusted by browsers more easily.

When you have an EV SSL certificate on your website, most modern browsers make the URL bar green and highlight the fact that you have passed extra levels of identification which gives more trust to your company and website.

EV SSL is perfect for companies who plan on storing valuable customer data or processing credit cards through their website. Do note, when requesting an EV SSL the issuing certificate provider will require a registered legal name (an individual will not suffice), registration numbers and address(es) of registering organizations.

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Whois History Details This information might be out of context

When someone wants to know who owns a domain name, NameBright is required to provide whois information that shows the owner of the domain name. When this is done, NameBright tracks this on the domain so that you can have an idea how popular your domain name is.

This data is available to you for free with your domain registration. However, you can only see 30 days of this data on a regular, non-upgraded domain. To view data going as far back as the domain has been with NameBright you will first have to Upgrade Your Domain.

* Please note this information is only available for the most popular domain extensions that provide "thin whois". Thin whois means the person doing the lookup has to first go to the registry and then to the registrar to get the whois information. Some registries use "thick whois" meaning those whois lookups are only done at the registry, and are never passed along to NameBright. In situations where NameBright does not serve Whois Data, we do not report Whois usage.

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How do I transfer a domain to another registrar

It's a large process, and this is only a rough overview.

1. Purchase and request domain transfer at the new registrar

When you purchase a domain transfer, some of the registrars may let you to keep all the time remaining on your existing registration, plus you may get a FREE 1-year extension. After the payment is processed, the status of the domain at the new registrar will be set to Authorization Required. You will also receive an email from the new registrar containing Transaction ID and Security Code.

2. Request authorization code at current registrar.

Login to your current registrar account and request for 'authorization code request'. You have to turn off the domain protection before you can request authorization code from the current registrar. Following screen shows the link from my current registrar that gave the option to request authorization code.

3. Authorization code received from current registrar.

You'll receive an email from current registrar with Authorization code.

4. Begin the transfer from the new registrar using the authorization code.

Go to the new registrar and begin the transfer process. At this stage, the new registrar will display the Status as "Authorization required" and the Recommended Action as "Authorization - Begin transfer authorization"

Enter the authorization code that was received from the current registrar and complete this process. After this step, the new registrar will display the Status as"Pending Current Registrar approval" and the Recommended Action as "Accept transfer at current registrar"

5. Email Notification from current registrar.

You will get an email from the current registrar confirming your transfer request. You don't need to take any action if you want to accept the transfer. If you wish to cancel the transfer, follow the link from the email.

6. Domain Transfer completed to new registrar

A final confirmation email from new registrar was received approximately 4 days after initiating the transfer at the current registrar. Please note that the current registrar has up to 5 days to release the transfer of the domain.

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Please note this is a help popup that was written for a specific section of the NameBright.com website. You are viewing this help topic in the Knowledge Base, and therefore it might not be 100% relevant to what you are looking for or might be a little bit out of context. We have listed this article as it can be related to what you are looking for.

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