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ssl secure sockets encryption extended validation ev

Our Knowledge Base provides support and solutions for top issues, and frequently asked questions. We have HUNDREDS of help topics written to help you use NameBright, most of which are not categorized and can only be found through the search box below!

What is SSL?

SSL stands for Secure Sockets Layer. It is a form of communication over the Internet in which provides safe / secure transmissions of data. SSL's are most commonly used in online stores, where online checkouts are used, and/or when private data needs to be protected. To use SSL (from the business end, not the consumer end) you will need to purchase an SSL Certificate. That Certificate will be installed in one or more locations where you plan to protect your customers and their data.

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What is EV? This information might be out of context

Extended Validation (EV) SSL is a more trusted way of identifying the authority of individuals who request SSL certificates. In short, it means that there is more trust that goes into verifying your identity, and therefore allows SSL Certificates to be trusted by browsers more easily.

When you have an EV SSL certificate on your website, most modern browsers make the URL bar green and highlight the fact that you have passed extra levels of identification which gives more trust to your company and website.

EV SSL is perfect for companies who plan on storing valuable customer data or processing credit cards through their website. Do note, when requesting an EV SSL the issuing certificate provider will require a registered legal name (an individual will not suffice), registration numbers and address(es) of registering organizations.

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What is SAN? This information might be out of context

SAN is an abbreviation for Subject Alternative Name. A SAN will allow your organization to run multiple websites off of the exact same certificate, thus costing less money to implement than buying dozens of different SSL Certificates. This means you can operate www.mysite.com and www.mysite.net and www.my-site.com all from the same SSL Certificate.

SAN's are often used for Unified Communications (US) to secure Microsoft Exchange Services and local Intranets, such as myserver.local.

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What is SSL Monitoring? This information might be out of context

SSL Monitoring is a feature NameBright provides to all SSL owners. When you turn it on, NameBright will monitor your website everyday to ensure that SSL is configured and the outside world can access a page you specify on your domain. It is highly recommended you set this up, as changes to a webserver throughout the year could lead to your mis-configuration of the SSL and not even noticing. NameBright will monitor and send you an email alert whenever we can not access a page you specify securely.

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What is SGC? This information might be out of context

SGC SSL stands for Server Gated Cryptography. SGC is a protocol that allows especially old browsers to communicate with your server even if it is not setup for it. For example Internet Explorer 5.5 and 5.0.1 will typically not work with a regular 128-bit SSL. However with an SGC SSL, these older browsers will connect to your server just fine. Reported numbers are anywhere from 0.2% to 2.17% of browsers that can not handle regular 128-bit or 256-bit SSL's.

If you absolutely need every last person to be able to see your site, SGC is probably an option you want. However, depending on your organizations needs you might not need to spend the extra money to get SGC.

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Why do I need the webserver type? This information might be out of context

Web Server Type: After your SSL is generated, it will be emailed to you in your web server's most compatible type. Without this information it could end up formatted in a type that is either non-functional or non-optimal for your web server to use.

Approver Email: The approver email is the email address where an email will be sent that you need to verify before your SSL will be generated. Please be sure to select an email address you have access to, because if you can not access email going to that address, you will not be able to create an SSL.

Private Key: If you had NameBright generate a CSR (Certificate Signing Request) we force you to save the private key locally. You can do this by downloading it, viewing it and copying it directly, or having it sent through email. You need to keep this private key and will have issues using your SSL without knowing your private key in the future!

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What is Free Multiserver? This information might be out of context

When you license an SSL Certificate it is usually only good to be used on one public server. Virtually every SSL NameBright sells gives you the option to license additional servers for an additional cost.

However, only a few SSL certificates allow you to run the certificate on unlimited servers without additional licensing costs. This is what we have denoted as “Free MultiServer” because the certificate comes with the permissions to run this certificate anywhere you need.

For most certificates that are not marked as “Free MultiServer” – you still can purchase additional licenses when you add the certificate to your cart. If you are not prompted with an option for how many additional servers and this certificate is not marked as “Free MultiServer”, it is one of the few certificates that will not allow use on multiple servers.

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Secure Your Account!

NameBright has implemented a security feature called "Two-Factor Authentication". When you enable this we will require you to confirm a 7 digit pin number when you log on from an unknown device. This makes it tremendously more difficult for someone to get access to your account and keeps your domains much safer!

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How Do I Setup Email on an iPhone or iPad? This information might be out of context

NameBrightMail supports iPhone and iPads. If you need help setting up your email on an iPhone (written using iOS 7.0.3), use the following instructions.

First, be sure you have created an email account at NameBright.com.

  1. Go to “Settings” on the iPhone / iPad or similar device.
  2. Go to “Mail, Contacts, Calenders”
  3. Select “Add Account”
  4. Select “Other” at the bottom of the page
  5. Click “Add Mail Account”
  6. Enter your name, email address, password and a description. Click “Next” and the phone will process for a little time
  7. Select “POP” at the top of the screen based on what type of client you are using. It is in blue and does not look like a button very often.
  8. For incoming mail server when enter “pop.namebrightmail.com”
  9. Enter your username which is your FULL EMAIL ADDRESS, not just what is on the left of the @ symbol
  10. For outgoing mail server enter “smtp.namebrightmail.com”. Use your full email address again for the user name, and type your password again
  11. When the entire form is filled out click “Next”. They device will say “Verifying” for a little time.
    ---IF you get a message “Cannot Verify Server Identity” click “Continue”, this won't prevent your email from working. You will see “Verifying” a bunch more.
    ---IF you get a message “Cannot Connect Using SSL” click “Yes” as SSL won't prevent you from using email.
  12. If you are presented another screen click “Save” on the top right
  13. Your email is now setup and ready to be used.

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What is a private key? This information might be out of context

The private key we've just generated for you is going to be critical for you to be able to install and use your certificate. Normally, when your web server creates a CSR, it will also generate a private key in the background and hold it in storage; when a third-party tool creates that CSR for you, it also provides you the key to give to your web server at the appropriate time. If you have lost the private key to your CSR, or it has been compromised, it is HIGHLY advised that you regenerate the CSR and private key. Note: For our clients' security, we do not in any way store any private keys generated by our CSR generator. If you have lost yours, please regenerate the CSR and request a re-issue through the My SSL page.

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Please note this is a help popup that was written for a specific section of the NameBright.com website. You are viewing this help topic in the Knowledge Base, and therefore it might not be 100% relevant to what you are looking for or might be a little bit out of context. We have listed this article as it can be related to what you are looking for.

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