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Our Knowledge Base provides support and solutions for top issues, and frequently asked questions. We have HUNDREDS of help topics written to help you use NameBright, most of which are not categorized and can only be found through the search box below!

Whois History Details This information might be out of context

When someone wants to know who owns a domain name, NameBright is required to provide whois information that shows the owner of the domain name. When this is done, NameBright tracks this on the domain so that you can have an idea how popular your domain name is.

This data is available to you for free with your domain registration. However, you can only see 30 days of this data on a regular, non-upgraded domain. To view data going as far back as the domain has been with NameBright you will first have to Upgrade Your Domain.

* Please note this information is only available for the most popular domain extensions that provide "thin whois". Thin whois means the person doing the lookup has to first go to the registry and then to the registrar to get the whois information. Some registries use "thick whois" meaning those whois lookups are only done at the registry, and are never passed along to NameBright. In situations where NameBright does not serve Whois Data, we do not report Whois usage.

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What is WhoIs?

Whois is a public database that stores information about the owners of domain names.

Whois info includes the domain owner’s name, email, phone number, and address. As a registrar, we are required to maintain accurate information on all domains, but domain owners are not required to make that information public. Enter: Privacy Protection.

Privacy Protection ensures your information is not displayed to the public. Using Whois Privacy Protection replaces your private details with NameBright’s information.

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What is Whois privacy protection?

By default, a domain owner’s information (name, email, phone number and more) is published in a public database called Whois.

Using Whois privacy protection replaces your private details with NameBright’s information. NameBright provides your first year of Whois privacy protection for FREE.

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What is GDPR Privacy Setting? This information might be out of context

GDPR, also known as European's General Data Protection, is a setting you can control on your account which will hide all of your personal information from being displayed in Whois output. Whois is a required element of domain name registrations per ICANN, however, if you live in the European Union you can turn this on so that NameBright can respect your personal information per GDPR terms. Should you want your contact information available in Whois, leave this setting "disabled".
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What are Whois counters? How often are they updated?

Our Whois history chart lets you see how often people are running Whois queries on your domains – valuable info if you’re trying to assess potential buyer interest.

The chart is updated once per day to reflect the past day's data.

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What is an Approver Email for? This information might be out of context

During the verification process we need to see to it that we're sending correspondence and approval requests to someone who is authorized to request a certificate on behalf of a domain/organization. In order to do this, we pre-generate a list of acceptable email addresses for you to choose from; included addresses consist of WHOIS contact emails and common administrative email addresses.

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What happens when my domain expires? This information might be out of context

If you do not renew your domain name before it expires, the domain name goes into a status of "Expired". This means your domain name will not function correctly, you will not receive email from the domain (if configured), and if you do not renew the domain shortly, it will go into the final process of being deleted from the registry. If you do not renew your domain name shortly, it will enter a point in the expiration process that is called "Redemption Grace Period", and at that point it will cost a lot more to reactivate the domain name than it does to simply renew it right now for the renewal cost.

Please note most functions on this page still work. You can still update whois information on the domain and configure privacy protection. However, as the domain name is expired you are not able to change other things such as nameservers on the domain, or to change locking for the domain. These functions are restricted at the registry and NameBright does not have control over this.

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Your domains can be cased

You can case your names however you like at NameBright. Your custom casing will appear in NameBright’s interface, Whois records and downloadable reports. Note that browsers do not support custom casing in their address bars.

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Please note this is a help popup that was written for a specific section of the NameBright.com website. You are viewing this help topic in the Knowledge Base, and therefore it might not be 100% relevant to what you are looking for or might be a little bit out of context. We have listed this article as it can be related to what you are looking for.

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