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Our Knowledge Base provides support and solutions for top issues, and frequently asked questions. We have HUNDREDS of help topics written to help you use NameBright, most of which are not categorized and can only be found through the search box below!

Whois History Details This information might be out of context

When someone wants to know who owns a domain name, NameBright is required to provide whois information that shows the owner of the domain name. When this is done, NameBright tracks this on the domain so that you can have an idea how popular your domain name is.

This data is available to you for free with your domain registration. However, you can only see 30 days of this data on a regular, non-upgraded domain. To view data going as far back as the domain has been with NameBright you will first have to Upgrade Your Domain.

* Please note this information is only available for the most popular domain extensions that provide "thin whois". Thin whois means the person doing the lookup has to first go to the registry and then to the registrar to get the whois information. Some registries use "thick whois" meaning those whois lookups are only done at the registry, and are never passed along to NameBright. In situations where NameBright does not serve Whois Data, we do not report Whois usage.

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What is Whois Privacy?

Whois Privacy Protection is a service that most major domain registrars offer to their clients to keep whois information private. When whois privacy is used, a third party essentially becomes the "proxy owner" of the domain name, but forwards communications onto you, the actual owner. If you see text in a domain registration that says something like "Private Registration" or "Privacy Protected", that means the owner of the domain does not want you to be able to see their information. You should still be able to email that owner, but you won't really know who is on the other end of the conversation.

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What Are Whois Counters? How Often Are They Updated?

NameBright provides it's users with data about how often their domain names are queried in Whois. If you are the owner of a domain, this can give you valuable information as to how many people are looking the owners up and trying to contact you. In general, larger sites tend to have more Whios queries run against them than smaller domains without any websites on them.

Our Whois counters are not updated in real-time. Instead they are updated once a day to reflect the past day's data. In your domain manager you have the ability to see 7 day, 14 day and 30 day Whois counter history.

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What is GDPR Privacy Setting? This information might be out of context

GDPR, also known as European's General Data Protection, is a setting you can control on your account which will hide all of your personal information from being displayed in Whois output. Whois is a required element of domain name registrations per ICANN, however, if you live in the European Union you can turn this on so that NameBright can respect your personal information per GDPR terms. Should you want your contact information available in Whois, leave this setting "disabled".
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Why Might I Want Public Contact Information?

Most businesses prefer to have public contact information. They want other people to contact them, for conducting business online. Some people interpret whois privacy as you are trying to hide something, and therefore using a whois privacy service could lead to less trust in the long term.

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What is WhoIs?

Whois is the method where you can research who the owner of any domain name is. It is a service found on the Internet. You provide it a domain name, and it will tell you the owner's information.

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What is an Approver Email for? This information might be out of context

During the verification process we need to see to it that we're sending correspondence and approval requests to someone who is authorized to request a certificate on behalf of a domain/organization. In order to do this, we pre-generate a list of acceptable email addresses for you to choose from; included addresses consist of WHOIS contact emails and common administrative email addresses.

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Search For Contacts In [[[acctMy]]] This information might be out of context

This is a utility that will allow you to search every object in [[[acct]]] for certain contacts. It will search every domain name, every category, the account owner and default whois records in [[[acct]]] to help you find contacts that you might want to update. This tool will help you organize your portfolio and keep all contacts up-to-date and in sync witch what you want them to show.

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Your Domains Can Be Cased

Remember NameBright cases your domain the way you like it. When you case it at the registrar, it will appear that way in Whois searches, it will be cased the way you like it in downloadable reports. If you manage a portfolio of domain names, it can help tremendously to case your domains at the registrar, and rely on downloadable reports for correct casing of your domain names.

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What is a default TLD? This information might be out of context

In most situations where NameBright asks you for a domain name you can conveniently leave off the "TLD" (Top Level Domain) such as the ".com" in an address.

This saves you time and allows you to search for "NameBright" without typing ".com" every time. This works when searching your account, when searching for available domain names, when searching whois records and more.

The "Default TLD" is the top-level-domain that you want to use by default. If you work with .co.uk domain names more than .com you will want to select that here. And the entire NameBright site will assume you meant to put ".co.uk" onto the end of most search terms and queries.

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What happens when my domain expires? This information might be out of context

If you do not renew your domain name before it expires, the domain name goes into a status of "Expired". This means your domain name will not function correctly, you will not receive email from the domain (if configured), and if you do not renew the domain shortly, it will go into the final process of being deleted from the registry. If you do not renew your domain name shortly, it will enter a point in the expiration process that is called "Redemption Grace Period", and at that point it will cost a lot more to reactivate the domain name than it does to simply renew it right now for the renewal cost.

Please note most functions on this page still work. You can still update whois information on the domain and configure privacy protection. However, as the domain name is expired you are not able to change other things such as nameservers on the domain, or to change locking for the domain. These functions are restricted at the registry and NameBright does not have control over this.

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You Are Ready To Search

Every page of NameBright comes up with the search box ready to go. If you want to manage your domain, simply type it into the search bar. If you want to search for a new domain, just start typing. NameBright tries to make website workflow as easy as humanly possible. If you want to do a whois query, use the jumpword by typing "#w example.com" into any search box on our site!

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Please note this is a help popup that was written for a specific section of the NameBright.com website. You are viewing this help topic in the Knowledge Base, and therefore it might not be 100% relevant to what you are looking for or might be a little bit out of context. We have listed this article as it can be related to what you are looking for.

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